Mortgage Services

Whether you've found the perfect home or are just starting the search, complete our application and we'll issue an approval for a mortgage loan now with no obligation! Our friendly and knowledgeable Loan Officers are happy to assist you. Please click on a link below to start the mortgage application process.

Loan Officers

Andy Kistenmacher

Senior Loan Officer
NMLS# 26774
andy.kistenmacher@fidelity-bank.com
Office: 515-221-0004
Mobile: 515-371-9677

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Andy has been with Fidelity Bank since 2012. With over 16 years of experience in the mortgage industry, he has found the perfect home here at Fidelity.

Andy truly believes that with his experience combined with the loan opportunities here at Fidelity Bank, all of your financing needs can and will be handled.

Whether you are looking to refinance your existing loan, purchase a new home, build a new home, or even remodel your current home, Andy is here to help make the process an enjoyable experience from start to finish.

Benjamin Poole

Senior Loan Officer
NMLS# 40680
ben.poole@fidelity-bank.com
Office: 515-343-2278
Mobile: 515-202-4531

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Purchasing or refinancing a home can be a complicated process, but I am here to help you.

My specialty is meeting with clients to determine their needs and advising them through the mortgage process to see that their goals are achieved.

I have over 20 years of financial and mortgage experience and I more than happy to sit down with you or your family to discuss what the right option is for you.

Please feel free to contact me anytime for a free consultation.

Chad Harris

Senior Loan Officer
NMLS# 501594
chad.harris@fidelity-bank.com
Office: 515-221-0022
Mobile: 515-419-2911

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Chad Harris has been helping improve lives as a Mortgage Lender since 2006. He is passionate and views every lending opportunity as a journey together with his clients, most of whom become friends for life.

Chad lives in Des Moines with his wife, 2 daughters, and Bob Dylan the dog. Chad is a lifelong Chicago Cubs Fan who enjoys spending time with his family, bicycling, ice skating, and making music. Chad has been a member of several local organizations to support homeownership in the City of Des Moines, Urbandale and West Des Moines.

Chad views every conversation as an opportunity to help folks achieve the best possible financial position. Whether you’re thinking about purchasing your first home, your dream home, an investment property, or refinancing your current home, please reach out anytime.

Eric Krieger

Senior Loan Officer
NMLS# 500000
eric.krieger@fidelity-bank.com
Office: 515-221-0256
Mobile: 515-669-2218

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The best part of purchasing a home is the thinking about all the fun memories to be made in your new home……not the mortgage. However, the good news is that I, oddly enough, do enjoy the mortgage process! So, while you plan out all the fun times in your new home, I would like to help you navigate through the mortgage process as quickly and easily as possible.

I will list my experience and history later, but I think it is more important to lay out my promise to every borrower I help:

• Help you make an informed decision and taking time to explain the options available

• Walk you through the process from beginning to end

• Communicate with you often through your preferred method

• Work directly with your real estate agent to ensure closing is on time

• Be available for you after closing for any future mortgage questions

If you have made it this far then I hope to hear from you soon! Now, on to my experience and history at www.EricKriegerHomeLoans.com

I have a dual major in Finance and Real Estate from the University of Northern Iowa. After graduation I spent five years as a mortgage lender but what separates me from most mortgage lenders is that I desired more knowledge. I left lending to work in Capital Markets, which is the “geeky” side where all the hedging, interest rate risk management, and market analysis work takes place. Sound kind of boring? I agree, so now I am back as a mortgage lender where I can take my expanded knowledge to truly ensure you are well taken care of.

Last but definitely not least is my family. My wife, Jenni Krieger, is an amazing woman personally and professionally. We have three children, Jack, Kate, and George. Our time is often spent playing outside with our friends and neighbors.

Lucas Krpan

Monty Kinseth

Senior Loan Officer
NMLS# 546417
monty.kinseth@fidelity-bank.com
Office: 515-343-2272
Mobile: 515-491-1373

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My career in the Mortgage lending industry began in 1995. The experience I have gained since has given me the knowledge and expertise to help every type of buyer in every situation. From the beginning of my career I have especially enjoyed being able to help first time homebuyers experience the dream of homeownership.

The types of loans we can do to help the homeowner and the real estate professional include, but are not limited to:

  • First time home buyer loan programs
  • Conventional Loans
  • Government Loan programs(FHA,VA,USDA)
  • Real Estate investor programs
  • Self employed Home buyer solutions
  • Second Home/Vacation Homes

My main goal for all Clients looking for a mortgage loan program is to fit their unique needs and situation is to make the process as simple and as stress free and everyone at Fidelity Bank works to insure that that happens.

Ned Jusufovic

Senior Loan Officer
NMLS# 6358
ned.jusufovic@fidelity-bank.com
Office: 515-343-2276
Mobile: 515-577-2690

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Whether you’re buying, selling, refinancing, or building your dream home, you have a lot riding on your loan officer. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with a top professional who is able to give you quick and accurate financial advice. As an experienced loan officer I have the knowledge you need to explore the many financing options available. Ensuring that you make the right choice for you and your family is my ultimate goal, and I am committed to providing my customers with mortgage services that exceed their expectations. I hope you’ll browse my website and use our secure online application to get started. After you’ve applied, I’ll call you to discuss the details of your loan, or you may choose to set up an appointment with me using my online form. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice. I look forward to working with you.

Patrick Conway

Shannon Thome

Senior Loan Officer
NMLS# 51051
shannon.thome@fidelity-bank.com
Office: 515-343-2281
Mobile: 515-210-9244

Apply Now

Whether you’re buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with a top professional who is able to give you quick and accurate financial advice. As an experienced loan officer I have the knowledge and expertise you need to explore the many financing options available. Ensuring that you make the right choice for you and your family is my ultimate goal, and I am committed to providing my customers with mortgage services that exceed their expectations. I hope you’ll browse my website and use our secure online application to get started. After you’ve applied, I’ll call you to discuss the details of your loan. As always, you may contact me anytime by phone, fax or email for personalized service and expert advice. I look forward to working with you.

Tim Rhey

Senior Loan Officer
NMLS# 883312
timothy.rhey@fidelity-bank.com

Mobile: 480-206-7678

Apply Now

Welcome to Fidelity Bank!

I'm available 24/7 for all of your mortgage needs. As a native Wisconsinite, I base my career as a mortgage banker on customer service, hard work, and integrity.

I am experienced in helping families into new homes offering Conventional, FHA, VA, and USDA loans.

In my spare time, I enjoy snow skiing, coaching football, cycling, and spending time with my beautiful wife Megan, son Canon, and daughter Vanna.

Please don't hesitate to reach out to me with any questions regarding the mortgage process. I’m licensed in all 50 states and look forward to helping you find your next home!

Zack Klatt

Senior Loan Officer
NMLS# 41784
zack.klatt@fidelity-bank.com
Office: 515-343-2264
Mobile: 319-230-9009

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I grew up in Waterloo and attended Buena Vista University where I graduated with a Bachelor’s Degree in 2003. After college, I went to work in St. Louis for a short time and then moved back to Waterloo to work at Title Services. In 2006, I opened up a branch of Title Services in the Des Moines area. Once that was up and running, I decided I wanted to do something different. In 2007, I started my lending career with GMAC Mortgage. In 2008, GMAC shut down their residential lending department and I started my employment at Fidelity Bank where I have been ever since.

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