Contact Us

Have a question or need help? Please complete and submit your inquiry below. As a security reminder, Fidelity Bank cannot guarantee the security of information traveling via email over the Internet. For your safety, please DO NOT include non-public or confidential information in email or your inquiry submission. To discuss confidential information or other important bank matters, please call Fidelity Bank directly at

Iowa Customers - Our 877 number is temporarily down. Please contact one of local branches.
877.281.0689

Illinois Customers
815.273.2261

Lost or Stolen Debit Card

During branch hours please contact us at the number of above.
After branch hours, please call 1-800-383-8000.

or visit us in person at one of our branch locations.

FIDELITY BANK LOCATIONS & HOURS

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Yes, I have an account, loan and/or mortgage with Fidelity Bank.

No, I am not a current customer.